Terms & Conditions

1 Introduction

Welcome to idompet. These Terms & Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("Player", "User", "You") and idompet ("idompet", "We", "Us", "Our") governing your access to and use of the idompet website at https://idompet.lat, its subdomains, mobile applications, and all associated services (collectively, the "Platform").

By registering an account, logging in, or using any part of the idompet Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must immediately discontinue use of the Platform.

These Terms apply alongside idompet's Privacy Policy and Responsible Gaming Policy, which together form the complete legal framework governing your relationship with idompet.

2 Eligibility

To register and use the idompet Platform, you must satisfy all of the following eligibility criteria:

• You are at least 21 years of age. idompet strictly enforces a 21+ age policy across all products and services.
• You are accessing the Platform from a jurisdiction where online gambling is lawful under applicable local laws.
• You are not a resident of any jurisdiction where idompet's services are explicitly prohibited or restricted by law.
• You are acting on your own behalf and not as an agent, proxy, or representative of any third party.
• You have not previously been excluded, banned, or self-excluded from idompet or any affiliated gaming platform.
• You are not a current employee, contractor, or immediate family member of idompet or any of its business partners.

3 Account Registration

To access the full range of idompet's services, you must create a personal account through the idompet registration process. By registering, you agree to the following:

• One Account Per Person: Each individual is permitted to hold only one idompet account. Creating multiple accounts ("multi-accounting") is strictly prohibited and will result in immediate account closure and forfeiture of all balances.
• Accurate Information: You must provide true, accurate, current, and complete information during registration and keep your account details up to date at all times. Providing false information is a material breach of these Terms.
• Account Security: You are solely responsible for maintaining the confidentiality of your username, password, and any two-factor authentication credentials. You agree to notify idompet immediately at [email protected] if you suspect any unauthorised access to your account.
• Non-Transferability: Your idompet account is personal and non-transferable. Selling, transferring, or assigning your account or any funds held therein to any third party is prohibited.
• KYC Compliance: idompet may require you to complete Know Your Customer (KYC) verification at any point. This may include submission of a government-issued identity card (MyKad), passport, utility bill, or other supporting documentation.

idompet reserves the right to refuse registration or close any account at its sole discretion, including where required by applicable law or regulation.

4 Deposits & Withdrawals

All financial transactions on the idompet Platform are conducted in Malaysian Ringgit (MYR / RM) unless otherwise indicated. The following terms apply to all deposits and withdrawal requests:

4.1 Deposits

• The minimum deposit amount is RM 30 per transaction.
• idompet accepts deposits via FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Bank, 7-Eleven CLiQQ, and USDT TRC20.
• Deposits are generally credited instantly. Any delay exceeding 30 minutes should be reported to live chat with the transaction reference number.
• idompet does not accept deposits from third-party sources. All funds must originate from a payment method registered in your own name.

4.2 Withdrawals

• The minimum withdrawal amount is RM 50 per request.
• Withdrawal requests are processed within 1–4 business hours, subject to successful KYC verification and satisfaction of any applicable wagering requirements.
• Withdrawals will be returned to the same payment method used for the original deposit wherever possible.
• idompet reserves the right to conduct additional verification checks before approving any withdrawal request.
• Withdrawals to third-party accounts, e-wallets not registered in your name, or cryptocurrency wallets not previously verified are prohibited.

5 Bonuses & Promotions

idompet offers various bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, free spins, and cashback offers. All bonuses are subject to the following general conditions:

• Wagering Requirements: All bonuses carry a wagering requirement that must be met before any bonus-derived winnings can be withdrawn. The specific rollover multiple will be stated clearly on each promotion's detail page.
• Validity Period: Bonuses must be used within the validity period specified on the promotion. Expired bonuses are automatically voided and removed from the account balance without notice.
• Game Contributions: Different game categories may contribute differently toward meeting wagering requirements. Slots typically contribute 100%, while live casino games, sportsbook bets, and fishing games may contribute at a lower rate. Refer to individual promotion pages for specifics.
• Bonus Abuse: idompet employs automated systems to detect bonus abuse, including but not limited to low-risk betting patterns designed to extract bonus value without genuine gameplay. Players found abusing bonuses will have their accounts suspended and any associated winnings voided.
• Maximum Bet During Bonus Play: When an active bonus is applied to your account, the maximum allowable bet per round or per game is RM 20, unless otherwise stated.
• Modification of Promotions: idompet reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

6 Gameplay Rules

By participating in any game, sports bet, or other wagering activity on the idompet Platform, you acknowledge and agree to the following:

• All games and betting markets are governed by their respective game-specific rules, which are accessible within each game lobby or market page.
• idompet uses certified Random Number Generator (RNG) technology for all digital casino games to ensure fair and unbiased outcomes.
• Live casino games are streamed in real time from licensed studio facilities. Results are final once the round or event concludes and cannot be reversed.
• Sports betting outcomes are determined by official results as published by the relevant governing body (e.g., FIFA, FA Malaysia, UFC). idompet's ruling on the outcome of any event is final.
• In the event of a technical malfunction or disconnection during gameplay, idompet will endeavour to resolve the situation fairly. Bets placed during documented system outages may be voided at idompet's discretion.
• Minimum and maximum bet limits apply per game and are displayed within the game interface. These limits may be amended at any time.

7 Prohibited Conduct

The following activities are strictly prohibited on the idompet Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to law enforcement authorities:

• Fraud & Misrepresentation: Providing false identity information, using stolen payment credentials, or attempting to deceive idompet in any way.
• Collusion: Conspiring with other players or third parties to gain an unfair advantage in any game or betting market.
• Use of Automated Software: Deploying bots, scripts, artificial intelligence tools, or any automated system to interact with the Platform in a manner not expressly permitted by idompet.
• Chargebacks: Initiating an unjustified chargeback or reversal of a deposit transaction through your bank or payment provider while retaining gameplay activity funded by that deposit.
• Multi-Accounting: Creating or operating more than one idompet account, including accounts in the names of family members, for the purpose of claiming multiple bonuses or circumventing account restrictions.
• Money Laundering: Using the Platform to launder money or to facilitate any other financial crime.
• Exploiting Software Bugs: Knowingly exploiting any software error, glitch, or vulnerability for financial gain. Any winnings obtained through such means will be voided.

8 Responsible Gaming

idompet takes its responsibility to player welfare seriously. Gambling is intended to be an enjoyable form of entertainment. We actively discourage gambling as a means of generating income or recovering financial losses.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from within their account settings. Limits take effect immediately when lowered and require a 7-day cooling-off period to increase.
• Session Time Reminders: Players can configure session reminders to alert them after a specified duration of continuous play.
• Self-Exclusion: Players who feel they need a break can request a self-exclusion period of 6 months, 1 year, or 5 years. During exclusion, the account is suspended and cannot be reactivated before the period ends.
• Reality Checks: Pop-up notifications are available to remind players of the time elapsed and net win/loss during a session.
• Age Restriction: idompet strictly enforces a minimum age of 21 years for all gaming activities in accordance with applicable Malaysian and international standards.

If you or someone you know is struggling with gambling-related issues, please visit our dedicated Responsible Gaming page for resources, support contacts, and self-assessment tools.

9 Privacy & Data Protection

idompet collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms. By using the Platform, you consent to the collection and use of your personal data as described therein.

• Personal data collected includes, but is not limited to: name, MyKad or passport number, date of birth, address, email address, phone number, and payment details.
• Data is used for account management, identity verification, fraud prevention, regulatory compliance, and marketing communications (where consent is given).
• idompet does not sell personal data to unaffiliated third parties. Data may be shared with regulatory authorities, payment processors, and KYC service providers as required.
• You have the right to access, rectify, or request deletion of your personal data, subject to legal retention obligations. Requests may be submitted to [email protected].

10 Limitation of Liability

To the maximum extent permitted by applicable law, idompet, its directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Platform, including but not limited to:

• Loss of profits, revenue, data, or goodwill resulting from gaming outcomes.
• Temporary or permanent unavailability of the Platform due to maintenance, technical failure, or force majeure events.
• Unauthorised access to your account resulting from your failure to maintain the security of your credentials.
• Any reliance you place on information, odds, or statistics displayed on the Platform.

idompet's total aggregate liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you in the 30-day period immediately preceding the claim.

11 Termination & Account Closure

Either party may terminate the account relationship at any time, subject to the following:

• Player-Initiated Closure: You may request account closure at any time by contacting idompet support via live chat or email. Any verified balance remaining will be returned to your registered payment method after deducting applicable bonus balances subject to incomplete wagering requirements.
• idompet-Initiated Closure: idompet reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, where it reasonably believes a breach of these Terms has occurred, or where required by regulatory or legal obligation.
• Effect of Termination: Upon account closure, all pending bonuses are forfeited. Any verified real-money balance will be returned to you, subject to applicable verification requirements and deductions for outstanding fees or liabilities.

12 Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable international gaming regulations under which idompet operates. Any dispute arising out of or in connection with these Terms shall first be referred to idompet's internal dispute resolution process:

1. Submit your complaint in writing to [email protected] with the subject line "Formal Dispute" and full details of the matter.
2. idompet will acknowledge receipt within 24 hours and provide a substantive response within 10 business days.
3. If you are not satisfied with idompet's resolution, the matter may be escalated to the relevant independent dispute resolution body as designated under idompet's operating licence.

Nothing in this clause limits your statutory rights as a consumer under applicable Malaysian law.

13 Changes to These Terms

idompet reserves the right to amend, update, or replace these Terms at any time. Material changes will be communicated to registered players via email or an in-platform notification at least 7 calendar days before taking effect. Non-material changes (such as corrections of typographical errors or clarifications that do not affect player rights) may take effect immediately.

Your continued use of the Platform after any amendment has come into force constitutes your unconditional acceptance of the revised Terms. If you do not agree with any changes, you must cease use of the Platform and request account closure before the effective date.

14 Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, our support team is available around the clock and ready to help.